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Terms and Conditions

By using this website and online service of Happilo International Private Ltd.("Happilo.com "we,`` or''us ``) you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

This page explains the terms by which you may use our online and/or mobile services, website, and software provided on or in connection with Happilo.com (collectively the "Service"). By accessing or using the Service, you agree that you have read, understood, and agree to be bound by these Terms of Use (the "Agreement"), whether or not you are a registered user of our Service.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of www.Happilo.com website.

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.  If you are under 13, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from anyone under age 13 without verification of parental consent, we will delete that information as quickly as possible.

You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.

 

User Agreement

You ("You" or "End User" or "Your" or "Buyer" or "Customer") are required to read and accept all of the terms and conditions laid down in these Terms and Conditions ( "Terms" ) and the linked Privacy Policy, before you may use www.Happilo.com (hereinafter referred to as "Site"" or "Company" or "we" or "our"). The Site allows you to browse, select and purchase dry fruits, nuts, gift hampers, etc.

 

Limitation of Liability

Notwithstanding anything to the contrary, Happilo International Private Limited’s aggregate liability for use of this website or in any other situation whatsoever, shall be limited to a maximum of the sum paid by the user and sum received by Happilo International Private Limited for the concerned order. However, Happilo International Private Limited shall not be responsible for any liability if such loss is caused due to negligence or other reasons attributable to the user/buyer. In no event shall Happilo International Private Limited be liable for any indirect, special, consequential or incidental damages regardless of whether Happilo International Private Limited (a) has been informed of the possibility of such damages or (b) is negligent. Governing Law and Jurisdiction, all disputes shall be dealt as per India Law. The Courts at Bengaluru shall have exclusive jurisdiction.

 

Credit Card Details

You agree, understand, and confirm that the credit card details provided by you for availing of services on www.Happilo.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment www.Happilo.com. Your credit card information never reaches www.Happilo.com, we just get a pass, hold or fail message from our payment gateways. The said information will not be utilized and shared by our payment gateways or www.Happilo.com with any of the third parties unless required for fraud verifications or by law, regulation, or court order. www.Happilo.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.

 We shall have no responsibility in any manner whatsoever regarding any promotional emails or SMS/MMS sent to you. The offers made in those promotional emails or SMS/MMS shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change.

 

Fraudulent/Declined Transactions

Rules regarding wrong transactions required and if there would be no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

 

Returns and Return Shipping

Every product sold at happilo.com is covered under our 7-Day Return Policy. Notify us about problems, packaging issues, or damages within 7 days from the date of delivery, and we will either send a replacement product to you or refund your money. 

 

Contact Details

Company Name:  Happilo International Pvt Ltd

Email: care@happilo.com & careers@happilo.com

Phone:  1800-270-4300

Address: 17/A1, Maruti Arcade, behind Reliance Petrol bunk, Industrial Suburb 2nd Stage, Yeswanthpur, Bengaluru, Karnataka 560022

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